Return & Privacy Policy

Return & Privacy Policy

Refund Policy
Because of our commitment to customer satisfaction, if for any reason you are not completely satisfied with our service we will issue a 100% refund within 30 days of the transaction date.
Important Note : Any questions about your order can be answered by calling us at the 1-828-267-0881.

What information do we collect?
We collect information from you when you place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
We do not use cookies.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on Sept 18th, 2010.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

The Mosquito Authority
520 8th St NE
Hickory, NC
828-267-0881
info@themosquitoauthority.com






Testimonials

Just a quick note to let you know how much Gail and I have enjoyed the service provided by Mosquito Authority. It is so nice to be able to use our yard in the evenings without having to worry about mosquitoes and other pests. I have also found that it has reduced the number of bugs we used to get inside the house and all at a very reasonable price.
Thanks again for a wonderful service.
- Steve and Gail Landreneau


We are so  pleased with the service of  Mosquito Authority .  We live on a  pond and in the past our outdoor time was cut short by the mosquitoes so it  was  hard to enjoy our yard like we would like to.  Now we  can relax and throw some steaks on the grill any time we like or just enjoy  watching the kids play.  This past summer we lost track of time working in  the garden and next thing we knew it was dark!  We just couldn’t believe  there were no mosquitoes!  It was great!  Mosquito Authority has  provided very professional service and we strongly  recommend them..
- Dr. Damon and Tess Cormier